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- Is it safe to order online?
- Which license type is right for me?
- Can I buy this program without a credit card?
- How can I get a refund if I am not satisfied?
-
- What should I do when I got a failure order?
- How long will it take to process my order?
- Q:
- Is it safe to order online?
- A:
- RegNow (who is the e-commerce partner for Well Develop) has an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.
- Q:
- Which license type is right for me?
- A:
- We have offered the same price and license regardless of the location of use (i.e. at home or in the office). However, in any case, one license is restrictedly for one PC and the converted voice file is for personal use only. If you want to use the converted voice file for business purpose, please contact our sales department for quotation at sales@nextoffice.net.
- Q:
- Can I buy this program without a credit card?
- A:
- Yes. We provide some other order ways such as Wire Transfer, Postcheque and other Non-credit card paying options. Here are the specifics: locate the product which you want to purchase from the purchase center of our web site, and click “Buy Now” or “Order Now” button, and choose the desired payment method on the billing page, and follow the instructions on that page to complete the order.
- Q:
- How can I get a refund if I am not satisfied?
- A:
- Well Develop's products are provided as trial versions for download directly from our site. Use these 'try-before-you-buy' versions to ensure that they are compatible with your computer systems and satisfy all of your requirements before purchasing the full version. All sales are final. Once the registration details and download instructions have been issued, they cannot be cancelled.
- Q:
- What should I do when I got a failure order?
- A:
- Firstly, thanks for your interest in our program. Because all our transactions are treated through our e-commerce partner, RegNow, if you have any problem regarding to Credit Card, please contact their support directly. Afterwards, they would get back to you with prompt answer. RegNow: https://www.regnow.com
- Q:
- How long will it take to process my order?
- A:
-
For Download Version: You will receive a confirmation for your transaction immediately after you place your order online. You will also receive a confirmation by email that will contain all of your order data including your invoice or receipt.
An order request will also be sent to our database by email. (This will take hours or more to process by RegNow). As soon as we received the order request, the ultimate confirmation will be sent to you via email containing the link of the downloadable "exe" file and the Registration Code for installation.
If you do not receive an order confirmation after you have submitted your order, please contact us at sales@nextoffice.net
For CD Version: Once your order has been processed successfully, a registration email will be sent to you within 24 hours. You can download a new version of our software from the URL we sent to you in the registration email to use the software before your CD finally arrives.
We will ship via US Postal Service First Class mail (US) and Air Mail (overseas) within two business days after receiving your order. Please allow 3 weeks for delivery (US) or 4 weeks for delivery (overseas), although it usually takes much shorter time.
You should expect to get your CD within the following time: In case you purchase the program from RegNow, e-commerce partner of Well Develop:
US Domestic: Shipping 7-14 Days
Canada: Shipping 9-16 Days
International: 12-21 Days